Accessing the website and reading the Magazine
Q: How do I access the website
A: Mining Journal's website is available at www.mining-journal.com. To access content, you will need the username and password you set up when you signed up for your subscription.
If you can't remember your username and password, click the "Log In" box anywhere on the website, and then click "Forgot password?". We'll then send you a link where you can reset your password.
Alternatively, you can send an email to our customer service team subscriptions@aspermont.com.
Q: When and how do I receive the magazine?
A: The Mining Journal eMagazine can be read in your Desktop Web Browser, on your Tablet Device, or as a print copy sent to an address of your choice.
You will need a subscription package including the 'Magazine' option to access the Mining Journal Magazine whether on desktop, tablet, smartphone or in print.
To access the magazine in your Desktop Web Browser, or using a Tablet you will need the username and password you set up when you signed up for your subscription.
If you can't remember your username and password, click the "Log In" box anywhere on the website, and then click "Forgot password?". We'll then send you a link where you can reset your password.
Alternatively, you can send an email to our customer service team subscriptions@aspermont.com.
Purchasing/Renewing Mining Journal
Q: I would like to subscribe to Mining Journal
A: To subscribe to Mining Journal, you can either;
- Visit mining-journal.com, click on subscribe in the top right hand corner, select your preferred package and make a secure payment online
- Contact the subscription department through our switchboard on +44 (0) 208 187 2299 or email subscriptions@aspermont.com.
You will be sent an order confirmation after completing your online purchase. If you specifically require a pro-forma invoice, please request this from customer service.
To find out more about the different subscription offers, please visit our Terms and Conditions page.
Q: I would like to renew my Mining Journal subscription
A: Contact the subscription department through our switchboard on +44 (0) 208 187 2299 or email subscriptions@aspermont.com quoting your subscriber number and account name.
Q: I would like to purchase single/back issues of Mining Journal
A: Please contact the subscriptions team at subscriptions@aspermont.com for more information.
My online account
Q: I cannot login to my account or have forgotten my login details.
A: Your username is your email address. If you have forgotten your password you can easily reset your password by clicking the forgotten password link on the login page.
If you are still having difficulties contact the subscription department through our switchboard on +44 (0) 208 187 2299 or email subscriptions@aspermont.com.
